As a seasoned professional in leadership, workplace culture, HR, Recruitment, and Learning & Development, I have seen firsthand the importance of having a solid framework in place to achieve success with your people. 

It’s time for some real talk: how often do you critically assess the heartbeat of your company—the people and the processes that make everything click? When was the last time you took a breath, or a moment, to see what’s really driving your success, or lack thereof?

BespokeHR’s People Success Framework, is an invaluable tool combining 25 years of expertise in people management, organisational culture, and business strategy. Built on this Framework is our latest offering—The People Success Scorecard—a comprehensive audit designed to pin-point exactly where your business stands, and how to elevate it to new heights.

The People Success Framework 

The People Success Framework is made up of four critical pillars – Define, Attract, Manage, Grow.

Pillar 1 |  Define

The first pillar of the People Success Framework is all about defining your vision, mission, and goals. Without a clear understanding of what you are trying to achieve, it is impossible to align your team and move forward together. A common challenge in business is not having a clear understanding of the company’s purpose, which can lead to confusion and conflict among team members.

Pillar 2 |  Attract

The second pillar focuses on attracting high-calibre talent to your organisation. A common challenge in business is not being able to find the right people with the right skills and experience to help your company grow. By focusing on your employer brand and crafting effective talent acquisition strategies, you can attract top talent and build a strong team.

Pillar 3 |  Manage

The third pillar is all about managing your team with confidence and creating high-performing teams. A common challenge in business is not having the right management in place, which can lead to disengaged employees and poor performance. By investing in leadership development and creating a culture of trust and open communication, you can build a high-performing team.

Pillar 4 |  Grow 

The fourth and final pillar is about growing your business with innovation and scalability. A common challenge in business is not being able to adapt to changing market conditions or scale effectively. By fostering a culture of innovation and continually investing in the growth and development of your team, you can position your business for long-term success.

Identifying your critical pain points

Now, let’s take a look at the People Success Scorecard, which is a business audit that covers all aspects of the People Success Framework to help you assess your business on 12 key areas. Where are you feeling stuck or stagnant in your business? Where are you finding your headaches lie when it comes to the management of your people in business?

1. Clarity: Assess how well your vision, mission, and goals are communicated and understood. A common challenge in business is not having a clear understanding of the company’s purpose, which can lead to confusion and conflict among team members.

2. Systemise: Evaluate the efficiency and effectiveness of your operational systems and processes. A common challenge in business is having inefficient or ineffective systems and processes, which can lead to wasted time and resources.

3. Lead: Gauge your leadership capabilities and the impact they have on your team. A common challenge in business is not having the right management in place, which can lead to disengaged employees and poor performance.

4. Forecast: Review your workforce planning and identify areas for optimization. A common challenge in business is not having a clear understanding of your workforce needs, which can lead to overstaffing, understaffing, or a skills gap in your team.

5. Attract: Examine your brand as an employer. A common challenge in business is not being able to find the right people with the right skills and experience to help your company grow.

6. Recruit: Assess the effectiveness of your talent acquisition strategies. A common challenge in business is not having a clear strategy for attracting and hiring top talent.

7. Onboard: Look into your onboarding processes and their effectiveness. A common challenge in business is not having an effective onboarding process, which can lead to disengaged employees and high turnover.

8. Communicate: Evaluate the efficiency of your internal and external communication methods. A common challenge in business is poor communication, which can lead to misunderstandings, missed deadlines, and conflict among team members.

9. Perform: Examine your team’s performance management and growth. A common challenge in business is not having a clear understanding of how to manage and develop your team effectively.

10. Connect: Assess the cohesion within your team and across departments. A common challenge in business is silos and lack of collaboration among team members and departments.

11. Retain: Investigate your retention rates and the factors affecting them. A common challenge in business is high turnover, which can be caused by poor management, lack of growth opportunities, or a toxic culture.

12. Reflect: Review your scalability and business adaptability. A common challenge in business is not being able to adapt to changing market conditions or scale effectively.

By taking the People Success Scorecard, you can identify areas for improvement and create a roadmap for success. Discover your score today and start building a high-performing workplace and a place where people love to come to work every day. 

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