How to know (for sure) if someone is a high performer

Hiring the perfect candidate for your team is critical.

And having an idea of what high performance looks like can mean the difference between your team succeeding or not.

If you’re not able to identify high performance, it’ll be infinitely harder to recruit and retain top performers.

Defining high performance

As a business owner or leader, you want to know what high performance looks like in general — and for your team specifically.

“Context is everything”, says Paul Nunes in a recent Harvard Business Review article. “You can call anyone a winner depending on how you draw the set around them”.

7 core components of success

While specific goals and measures will vary based on organisation and team, several core elements can be found in all high performers.

From my experience and reviewing research over the years, high-performing employees often maintain 7 of the same fundamental behaviours:

1. Invest in the team and business’ mission

Your top players are the ones who are willing to find a solution even if it doesn’t pertain to their specific job description. They care about the team’s success and that of the company — without doing it for personal recognition.

2. Present new and innovative ideas

Improving just one point in a process could impact your business’s financial success. High performers look for new tactics and are willing to try new ideas. The status quo isn’t enough for high performers.

3. Demonstrate flexibility

A day, or a whole business plan, can change without a moment’s notice. Successful employees make pivots and show agility when it’s needed most.

4. Act with confidence

A key component to quality performance and healthy work relationships is interacting with confidence. This allows someone to focus on goals and other people’s needs, rather than their own.

5. Make smart, well-informed decisions

Day-to-day tasks can be performed well by many, but making excellent decisions that impact productivity, cost, and customer satisfaction is where the magic happens in business. High performers make smart choices and collaborate with the right people.

6. Have a desire to constantly learn

Those who achieve exceptional results in the workplace know that to keep doing so, they must continually learn, expand their knowledge base, and try different approaches. Just like stagnant companies, stagnant employees prevent business growth and lead to irrelevancy.[/vc_column][/vc_row]

7. Choose integrity — even when it’s not convenient

In addition to being an honest person, high performers choose to do the right thing for the company — even if it means admitting a fault or making them look poorly. High performers also take the higher road when it comes to tough decisions and interpersonal conflicts.[/vc_column][/vc_row]

Aligning performance with your business objectives

You’ll want to ensure your employees — both star performers and others — are working toward what matters.

“The best-performing companies typically display a set of performance attributes that align with the company’s strategy and reinforce the right employee behaviours”, says Michael Mankins of the Harvard Business Review.

Never has it been more important to create a powerful mission statement that gives your employees a WHY to come to work!

Attracting high performers

High performers are magnetised to companies that recruit well.

They want to know they’re joining a quality team that will recognise their contributions and help them grow.

A key step in recruitment is building recruitment web pages that communicate relevant and enticing information for potential candidates.

Any questions?

If you have questions on this topic or any others, feel free to reach me by email or set up a free one-on-one consultation session, or drop me a comment below.

Thanks for sharing!