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Help To Define Your Company’s Most Valuable Asset : Your People

The People Program

Your roadmap to develop a high performance workplace

The People Program is a structured and supported program that develops world class people capabilities in your business. It includes all the tools, processes and templates that leading HR functions employ. Along with a proven roadmap to develop your leaders, empower your management, and build a high performance team that positions your business for rapid growth.

The People Program Pathway development stages:

Define: World class businesses start with a purpose that attracts top talent and creates a values-driven mission
Attract: Employ the same techniques leading recruiters and fast growing firms use to attract their all stars
Manage: Develop the structures and processes to mitigate people problems and future proof your growth
Grow: Cultivate innovative, high performance teams using best practice employer excellence

DEFINE	ATTRACT	MANAGE	GROW
Define your business requirements	Attract and engage top talent to build your team	Manage performance, create structures and develop resources	Cultivate high performance and engaged teams
Strategic Planning My Business Plan My Culture / Values My Success Factors / KPIs My Key Business Processes My People Plan (including succession) My Organisation Structure (including board/advisory/external) My Employer Brand Attraction Strategy	Attraction Defining High/Low Performance and Behaviours Job Description / Position KPI’s Connection Points (ie website, social media) Points of Difference	Managing Performance and Productivity KPI Reporting / Dashboards/ Meeting Rhythms Building Accountability Task and Project Management Giving and Receiving Feedback Managing Poor Performance Managing Great Performance Remuneration Review Process	Employer Excellence Develop and Cultivate High Performing Teams Performance Development Process Goal Setting and Career Planning Staff Surveys / Climate Surveys (including touchpoint interviews) Training and Professional Development Reward and Acknowledgement Programs Incentive Programs
HR Foundations HR Audit and Action Plan HR Policies and Procedures HR Employment Templates Employee Handbook Employment Categories and Salary Levels Contract of Employment	Recruitment Recruitment Strategy Recruitment Tools and templates (including interview questions and reference check proformas) Interviewing Post Interview	Redeployment / Restructure Restructuring Exit Strategies and Templates	Best Practice Health and Wellbeing Flexibility and Life / Work Integration Corporate Social Responsibility Mentoring and Coaching
HR Systems and Tools Behaviour and Profile Assessments Culture Tools	Onboarding Onboarding Strategy Induction and Orientation Process Probationary Period Evaluation and Feedback Processes Exit Interviews Career Transition	Outsourcing Selecting External Teams / Partners Off Shore Resourcing	Innovation Change Management Organisation Learning / Disruption Processes Interesting / Special projects

DEFINE

ATTRACT

MANAGE

GROW

Define your business requirements

Attract and engage top talent to build your team

Manage performance, create structures and develop resources

Cultivate high performance and engaged teams

Strategic Planning

My Business Plan
My Culture / Values
My Success Factors / KPIs
My Key Business Processes
My People Plan (including succession)
My Organisation Structure (including board/advisory/external)
My Employer Brand
Attraction Strategy

Attraction

Defining High/Low Performance and Behaviours
Job Description / Position KPI’s
Connection Points (ie website, social media)
Points of Difference

Managing Performance and Productivity

KPI Reporting / Dashboards/ Meeting Rhythms
Building Accountability
Task and Project Management
Giving and Receiving Feedback
Managing Poor Performance
Managing Great Performance
Remuneration Review Process

Employer Excellence

Develop and Cultivate High Performing Teams
Performance Development Process
Goal Setting and Career Planning
Staff Surveys / Climate Surveys (including touchpoint interviews)
Training and Professional Development
Reward and Acknowledgement Programs
Incentive Programs

HR Foundations

HR Audit and Action Plan
HR Policies and Procedures
HR Employment Templates
Employee Handbook
Employment Categories and Salary Levels
Contract of Employment

Recruitment

Recruitment Strategy
Recruitment Tools and templates (including interview questions and reference check proformas)
Interviewing
Post Interview

Redeployment / Restructure

Restructuring
Exit Strategies and Templates

Best Practice

Health and Wellbeing
Flexibility and Life / Work Integration
Corporate Social Responsibility
Mentoring and Coaching

HR Systems and Tools

Behaviour and Profile Assessments
Culture Tools

Onboarding

Onboarding Strategy
Induction and Orientation Process
Probationary Period
Evaluation and Feedback Processes
Exit Interviews
Career Transition

Outsourcing

Selecting External Teams / Partners
Off Shore Resourcing

Innovation

Change Management
Organisation Learning / Disruption Processes
Interesting / Special projects

People Program Partnership Levels

Self Service

Access all the tools, templates and proformas you need to link your people strategy to your business strategy. Navigate your way through at your own pace.

Supported

Guided support that walks you through what you need to do, in what order, with regular check-ins to ensure you are on track and on target through the program.

Fast Track

A closer partnership with your business where the BespokeHR team takes an active role in your people problems, recruitment and pathway development.

How we work with you

Self-Service Program

Our Self-Service Program is a good fit when you know what you are doing but just need a little help with the right template or tool. Based on the BespokeHR Pathway, we have a range of tools and templates to assist.

Supported and Fast Track Programs

Our Supported and Fast Track range from $1,500 – $2,500+GST per month and have been designed to tailor to your needs and budget. These supported Programs not only walk you through what you need to do in the right order for you, they also have multiple check-ins to build accountability and ensure you are staying on track. They also provide a learning management supportive framework to ensure your people performance is ongoing and sustainable.

All Programs utilise a step-by-step workbook, start with a HR Audit of your existing material and systems, and a review of your in-house capacity. These are great for gaining extra value, planning ahead and forecasting monthly cash flow. Our Fast Track Program also has options of assisting with recruitment and other administrative people requirements within your business.

After your first 12 months – if you do not continue to receive value, you may discontinue at any time you choose without penalty.

Book a Discovery Call to find out about our different package solutions or book into our next 1 Day Business Owner session.

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What’s it like to work with BespokeHR?

"You can probably muddle through it yourself, but if you get it wrong it could cost you a lot of money."
"Choosing to use BespokeHR is like choosing to use an external Accountant or Bookkeeper for the first time… you can probably muddle through it yourself but if you get it wrong, it could cost you a lot of money."

Brett Schatto CEO, Pride Advice
"Feedback from my management team exceeded my expectations!"

"Bespoke HR designed and ran a tailored leadership development program for our store managers. The aim of the program was to maximise their potential and give them the confidence to lead a high performing team as Edible Blooms continues to experience fast paced growth. Results and feedback from my management team exceeded my expectations! I would recommend Bespoke HR to other organisations who wish to invest in and propel their leadership team forward."

Kelly Jamieson Founder, Edible Blooms Pty Ltd
"Right from the start Paulette just had that presence."

"Right from the start Paulette just had that presence, found her to be very inspiring and motivational and we couldn’t wait for her to weave her magic with our businesses and team. Follow up, preparation, ideas and really taking time to know our businesses, our team and us made the difference. We are now all inspired to implement our new ideas, procedures and practices we brainstormed with her and the team over the past few days. The assessments were a real eye opener for all of us, with the analysis extremely important and a wonderful grounding to implement new ideas and structures. Looking forward to our continued relationship with BespokeHR and particularly Paulette to further advance our businesses as a whole."

Kym Brown Owner, Getaways
"Informed and practical. Professional yet empathetic."

"BespokeHR's advice has been well informed and practical. Paulette is professional yet empathetic. Her technical and moral support in managing HR issues has helped us meet our employment obligations while protecting our organisational culture. I recommend BespokeHR to you."

Tim Hughes CEO, Hughes PR
"The best possible chance of performance improvement..."

"I engaged Paulette to provide sales training to one of my clients. I was impressed by her commitment to understanding the client's business prior to finalising the training agenda. Throughout the training Paulette consistently related the key theories and processes to my client's business. This helped them integrate the course content into their daily mode of operation, which gave the best possible chance of performance improvement."

Colette Smith Director, Revenue By Design
"A one-stop shop for all your people requirements."

"The great thing about BespokeHR is that they provide a one stop shop for all your people requirements and are naturally experienced and thinking of all the other people elements for you (before you are)… Paulette has a high care factor for the business she is working with and has a good understanding of cultural fit and the ability to read what the business requirements actually are in order to recommend the best and most practical solution for your business."

David Clark CEO, Ed Harry Specialty Men's Apparel
"Helping NAB develop & retain Rising Stars for over 3 years."
“We are proud of our association with BespokeHR, Paulette has been working with us for the last 3 years on a specialised program to help us develop & retain our Rising Stars.”

Ann-Marie Chamberlain General Manager, NAB
"We have secured first class employees through BespokeHR. " “Bespoke is consummately professional and we get what we pay for. We have secured fist class employees through BespokeHR and hopefully through ongoing middle management and other training we will improve staff well-being and job satisfaction, which in turn improves business outcomes and the retention of quality staff.”

Noel Mifsud CEO, Christian Brothers College