Pete’s ‘aha’ moment: The one reason his team were disconnected, lacked energy and underperformed

The day began like any other for Pete. As the manager of a team of twelve, he had grown accustomed to the sounds of keyboards clattering, phones ringing, and the usual office banter. But today, something felt off.

He’d been observing a slump in productivity over the last few months. Targets weren’t being met, deadlines were often missed, and there was a noticeable dip in the team’s energy. “Is it me? Am I doing something wrong?” Pete wondered, ruffling his hair in frustration.

During lunch, Pete sat down with Sarah, one of his most seasoned team members. “Sarah,” he began hesitantly, “do you feel like we’re… lost?”

Sarah looked up, a bit surprised. “It’s funny you mention it,” she mused. “I’ve been feeling like we’re all rowing hard, but not necessarily in the same direction, but I haven’t wanted to say anything in case it was just me that felt that way.”

This got Pete thinking. Later that day, he pulled aside James, the newest member of the team. “James,” Pete asked, “can you tell me what our company’s mission is?”

James scratched his head, “Well, to be the best in the industry… I think? I mean, I know what my job is, but I’m not really sure how it ties into the bigger picture.”

It was the same story with others. The more Pete spoke with his team members, the clearer the problem became. There was a disconnect, a lack of clarity. The team knew their daily tasks, but they didn’t understand the ‘why’ behind them.

Determined to change this, Pete called for a team meeting the next morning. Charts and projectors aside, he began with a simple question: “Why are we here?”

The room buzzed with murmurs. “To get paid?” someone quipped, earning a few chuckles. But as they delved deeper into the discussion, Pete laid out the company’s vision and mission, painting the grand picture of what they were striving to achieve and how each role was pivotal.

He then asked each team member to share how they believed their role connected to this mission. The exercise was eye-opening. As the team spoke, there was a collective sense of revelation. They weren’t just doing tasks; they were contributors to a larger mission.

Over the next few weeks, Pete saw a transformation. With a clearer understanding of the company’s vision, goals, and their role in the grand scheme of things, the team’s energy, productivity, and collaboration levels soared.

It’s a universal truth: clarity in your vision and mission can transform a workplace. If, like Pete, you feel your team could benefit from a clearer understanding of their role in your company’s journey, consider diving deeper into where clarity stands in your business strategy.

Curious about how to assess your business’ level of clarity? The Bespoke HR signature People Success Scorecard is a detailed, 70-question tool to provide you with a snapshot of your business health based on 12 critical areas of business and people success. 

It’s free and will take you less than 15 minutes to complete. 

Discover your score today.