Top 3 HR trends of 2021

With COVID-19 impacting so many businesses in 2020 and 2021, many were able to adapt and shift their mindset in how they operated. 

According to 2021 Global Capital Trends, Deloitte mentioned that leaders in a ‘survival mindset’ are operating to a notion that things are slowly going to be back to normal. 

While we remain optimistic about what 2022 holds for the future of work, much remains to be determined for many organisations as we continue to cope with the pandemic. 

As we head on to the new normal of the workplace, here are the top 3 emerging HR trends we’ve seen this year.

1. Wellbeing is the top priority

According to a TNS article, one in five Australian employees reported they have taken time off work due to feeling mentally unwell in the past 12 months. 

The widespread disruption of businesses and the impact on staff wellbeing has been well and truly witnessed — with staff feeling burned out across the board, citing a variety of pressures, such as a lack of separation between work and family due to working from home arrangements, unreasonable workloads, and job security concerns. 

Naturally, employees turn to HR for answers and possible solutions.

Although many businesses offer a range of holistic wellbeing programs and strategies, it seems it hasn’t been enough to bear the brunt of the full effects the pandemic has been having on our workers. 

There are many free online programs that cater to physical, mental, and emotional health. Some also include activities such as career development, team building, appreciation and recognition, financial planning, and even social engagement practices. 

2. Reset and restructure on workplace culture

Because of sudden changes in the nature of how we work, there has been a big shift in some actions and productivity among employees. 

Although we have seen reports of more flexible working arrangements and better work-life balance in some workplaces due to working from home, others might wonder how many of their company’s principles are dependent on everyone being in the same room. 

How can a value like ‘innovative solutions’ be demonstrated if the ideation process is reliant on everyone being present in the office?

It has been proven that many employees can work effectively despite the pandemic and it’s expected to put a fresh look and new perspective when it comes to how we work, connect and engage with colleagues moving into the future.

3. Hybrid working and communication 

As we are all relieved that 2021 is almost done, it is clear that many of us are still trying to figure out how to put changes and transitions of the previous year to good use in the future. 

One of the most significant changes we saw last year was how technology and regular communication has become a central part of our daily lives. 

Every day, communication and information lead our actions and decisions not just in our home, business, and health but even in our community for vital messages about the latest COVID-19 updates. 

New tools have become the norm, like using Microsoft Teams and Skype meetings over in-person contact, chat functions instead of email, and working from home instead of commuting to the office every day. 

It is likely these practices will take on a blended approach as we move forward with our lives, with more flexible physical locations and new channels of communication that will eventually replace old and perhaps outdated ones.  


As we build a stronger resilient mindset for the next years to come, we can only continue to move onward and upward from here. 

People are the backbone of any business, so invest the time improving your connections, skills and establishing a caring environment for your people. 

Keep channels of communication open with your employees and promote work-life balance at all times. That way, a healthy and happy mindset will contribute to the success of your business for the future years. 

Do you want to learn how to be more innovative, grow your business and take responsibility for your outcomes and success? The 90 Day Culture Accelerator guides you through a 12 step process to define your vision, attract rockstar talent, manage and lead with confidence, and grow your business profitably. Visit to find out more.